Thinking Team
THINKING TEAM: GENERATING IDEAS
A group of senior leaders from across the business tasked with innovation, developing a competitive advantage, and creating business growth. This team worked over and above the business plan, strategy and operations.
My Ideas that got through and into reality:
Frictionless Customer Journey (including multi channel and basic Customer Claims Journey)
Fraud detection service
Digital only product
Ideas I worked on from the Thinking Team
B2B2C
Repair Replace Renew
Perks
Trade-In Trade-Up
Enhanced Customer Claims Journey
Document Reading (AI)
Blockchain (GDPR)
Open Banking